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Terms & Conditions

Purchases from the Transport Heritage NSW online store are subject to the organisation’s full Terms and Conditions.

Key points:

Purchases

Goods are subject to availability
Orders cannot be changed after dispatch
Discounts may require proof of eligibility

Shipping

Shipping cost shown at checkout
Dispatch occurs as soon as possible
Delivery risk transfers once shipped
Customers must provide correct address

Returns & Refunds

Faulty/incorrect items replaced if reported within 5 days
No refunds for change of mind
Exchanges may be offered within 14 days
Some items cannot be returned

Liability

THNSW liability is limited to the value of the goods purchased, except where required by law.

Pricing

All prices in AUD and inclusive of GST (where applicable).

Full Terms

Read the full Terms and Conditions here:
https://www.thnsw.com.au/terms-and-conditions